Eye-Opening Facts That Will Inspire You to Monetize Your Online Communities in 10 Epic Ways

Would you bet that your motivation for building online communities can increase? If you knew that you effort will pay off 100% in the future, you will probably roll up your sleeves and get to work. Alas, we, humans have fickle nature and too often we want to see results first and then start doing … Read more

9 Things I Wished I Knew When I Started With Online Community Management

It seems that online community managers have straight-forward things to do. They build, manage and grow online communities for company brands, organizations or individuals. They try and test strategies that work and they eliminate things that stopped working. Online community management is one of those jobs that did not exist several decades ago. The Community … Read more

What Will Your Online Business Do When 8 Billion People Get on the Internet?

Imagine the world where over next years, 4 billion “New Minds” are going to be connected to the World Wide Web, at Gigabit connection speeds, at near zero-cost. This is the world that Peter Diamandis predicts we will live in. In 2010 there were 1.8 billion people connected on the Internet; right now there are … Read more

Skyrocket Your Online Community With Gamification or Regret Forever

Internet is a global village, where users expect that all their digital experiences will resemble what they enjoy on social media. Thus, companies that thrive on principles of online communities and gamification are able to create more meaningful connections which gradually leads to higher engagement, customer satisfaction, loyalty and profit. Gamification is when mechanisms that … Read more

The Harsh Truth about Customer Loyalty and How Communities Help You Win That Game

What are your customers telling you without saying it? Helpscout opened our mind with this straight-forward and transformative question. Every metric of our customer’s journey that we capture can be analyzed properly if there are people and technology to engage in that process. And if there is willingness to ask ourselves tough questions: What does … Read more

The Benefits for Your Business Before and After Online Communities

Online communities are more than a place on the internet where members share space, knowledge and time. In terms of space i.e. infrastructure, online communities are platforms where technology should run seamlessly. What does that mean in real life? Online communities should be easy to use, and should fit the tech requirements of its members … Read more